STANDARD DELIVERY
£9.50 – Unframed prints will be with you within 7 working days.
£19.50 – Framed prints will take up to 3 weeks.
£29.50 – Extra large Framed prints (over 560mm x 760mm ), will take up to 3 weeks.
EXPRESS
£12.50 – Unframed prints will be with you within 3 working days.
£37.00 – Framed prints (Smaller than 560cm x 760mm) within 9 working days. Please note this is only available on limited items, some bespoke frames will take 2 – 3 weeks. We will contact you if this is the case.
£51.00 – Extra large Framed prints (over 560mm x 760mm ), within 9 working days. Please note this is only available on limited items, some bespoke frames will take 2 – 3 weeks. We will contact you if this is the case.
PRIORITY
£14.50 – Unframed orders made before 12pm will be with you the next working day. Orders made after 12pm we aim to send out the same day if possible.
£43.00 – Framed prints (Smaller than 560mm x 760mm) within 3 working days. Please note this is only available on limited items, some bespoke frames will take 2 – 3 weeks. We will contact you if this is the case.
£63.00 – Extra Large Framed (over 560mm x 760mm ) prints within 3 working days. Please note this is only available on limited items, some bespoke frames will take 2 – 3 weeks. We will contact you if this is the case.
UK items will be sent via DHL with next day delivery once ready to ship and the relevant level of insurance and proof of purchase. For large or heavy items or parcels we may need to look into alternative options, in this case we will contact you beforehand to arrange a suitable delivery date.
In some cases where items are made to order, delivery may take longer than usual. Please bear in mind most items are handmade one-offs or from small editions so we may sell out of certain items at particularly busy periods. In this case we will advise you of a delivery date.
Please get in touch if you require a parcel to arrive by a certain date: shop@printclublondon.com
If a parcel is returned to us due to missed delivery and re-delivery has to be arranged then you will need to pay a second delivery fee.
INTERNATIONAL DELIVERY
Please allow 10 to 12 working days for international delivery.
Shipping to non-UK countries will be sent via UK Mail overseas parcel services. Insurance will be obtained for goods.
Please note that shipment to non-UK countries may be subject to import duties and tax. Additional charges must be paid by the customer. Print Club London has no control over these charges and bears no responsibility.
Please get in touch if you require a parcel to arrive by a certain date: shop@printclublondon.com
Framed artwork cannot be shipped internationally.
If you wish to return any artwork you are responsible for returning the print on a tracked service. Once the artwork has been received we will issue you a refund minus the original shipping fee.
For full international delivery charges please see table below (For unframed prints only):
Delivery Destination Price Countries UK £9.50 USA £33 Europe Zone 1 (by road) £25 Austria, Belgium, Germany, Luxembourg, and Netherlands Europe Zone 2 (by road) £30 Czech Republic, France, Hungary, Italy, Monaco, Slovakia and Slovenia Ireland £40 Rest of Europe £50 Australia, New Zealand, China, Hong Kong, Singapore and Japan £45 Rest of World £60
BREAKAGES & DAMAGED ITEMS
Damaged items must be notified with 72 hours of receiving the artwork. After this point we cannot offer a refund or replacement.
If any item arrives damaged please contact us immediately and keep the item and packaging used. Please photograph the damaged item and email us, we will discuss options: shop@printclublondon.com .
For faulty items please return the goods to us within 14 days with receipt. We will offer a replacement or refund the cost of the item. In some cases the print you purchased may no longer be available as once an edition is sold out it cannot be reproduced. If this is the case you will be refunded.
LOST ITEMS
If your item does not arrive within 7 days of dispatch for UK and 14 days for rest of the world, please contact us in case delivery has been delayed.
Items returned to us by the postal service marked as not called for or unclaimed by the receiver will require additional postage costs to be paid before we can resend.
We cannot be held responsible if a parcel has gone missing due to the postal address being filled in incorrectly or missing important information. However, if we notice the address is incomplete, we will contact you before dispatch.
For any missing items or issue with delivery you have 28 days with which to contact us to discuss. After this point we cannot refund or replace the missing items.
FRAMED ORDERS
All of our frames are made to order, when purchasing please note that framed prints can take up to three weeks to arrive from the date of purchase. Framed artwork is non – refundable.
