*If you purchase a print as a Christmas gift between 1st – 31st December, we will extend our usual return policy until the 14th January. However any prints bought prior won’t be eligible for a refund or exchange. This is due to the fact that we have to pay the artists for your purchase.*
Returns can be made within 14 days of your initial order. If you wish to make a return you must inform us in writing by email or letter within 14 days of making your order. When making a return you must send the item using recorded delivery and with appropriate insurance as we will not be held responsible for items missing or damaged and ensure the same tube is used to return the item.
You will be given the option of an exchange or we will refund your payment minus postage. We aim to reimburse you within 14 working days. Items made to order are not subject to returns. For example, any artwork printed to order will be non-returnable. Due to monitor settings colours may vary slightly from the colours you see on screen. However if large variations occur we will advise before shipment.
If you wish to exchange your print an additional postage cost must be paid before we can resend. We dont cover postage on exchanges.
Please note these terms and conditions refer to the Online Shop only.
If you order a print for collection but fail to collect we can hold the print for 6 months after which time it will be returned to the artist and no refund will be given.
If you want to return a print after 14 days it is the galleries discretion to refund or offer a credit note. We do not offer refund on all extended returns.