Shopping bag

 

UK delivery

Standard delivery

• £9.50 – Unframed prints will be with you within 7 working days.
• £19.50 – Framed prints will take up to 3 weeks.
• £29.50 – Extra large framed prints (over 560mm x 760mm) will take up to 3 weeks.

Express

• £12.50 – Unframed prints will be with you within 3 working days.
• £37.00 – Framed prints (smaller than 560mm x 760mm) within 9 working days.
• £51.00 – Extra large framed prints (over 560mm x 760mm) within 9 working days.

 

Priority

• £14.50 – Unframed orders made before 12pm will be with you the next working day. We aim to send orders made after 12pm the same day if possible.
• £43.00 – Framed prints (smaller than 560mm x 760mm) within 4–5 working days. If we can do it quicker, we will.
• £63.00 – Extra large framed prints (over 560mm x 760mm) within 4–5 working days. If we can do it quicker, we will.

UK orders are sent with DX next-day delivery once they’re ready to ship, with the relevant level of insurance. For large or heavy items we may need to use another service; if so, we’ll contact you first to arrange a delivery date.

Some items are made to order and may take longer to arrive. Most of our works are handmade one-offs or small editions, so some may sell out at busy times. If this affects your order, we’ll tell you and give you a delivery date.

If you need your order to arrive by a certain date, please get in touch: [email protected]

International delivery

Please allow 10 to 12 working days for international delivery. Orders outside the UK are sent with UK Mail overseas parcel services, with insurance. Framed artwork can’t be shipped internationally.

International delivery charges (unframed prints only):

Delivery destination Price Countries
UK £9.50
USA £33
Europe Zone 1 (by road) £45 Austria, Belgium, Germany, Luxembourg and Netherlands
Europe Zone 2 (by road) £45 Czech Republic, France, Hungary, Italy, Monaco, Slovakia and Slovenia
Ireland £45
Rest of Europe £50
Australia, New Zealand, China, Hong Kong, Singapore and Japan £60
Rest of World £60

Orders sent outside the UK may be charged import duties and taxes. These are payable by you, and we have no control over them.

If you refuse to pay import charges and the parcel comes back to us, we’ll treat it as a change-of-mind return. We’ll refund the item price and the standard delivery charge, less the actual return costs and charges we’re billed.

Returns from outside the UK follow our Returns & Refunds Policy. If you change your mind, you pay the return postage. If your order is faulty or damaged, we pay.

Damaged or faulty items

If your order arrives damaged or faulty, please email [email protected] with your order number and photos of the item and its packaging. Keep the packaging for now.

Telling us within a few days helps us claim from the courier, but your rights don’t end after a set number of days. We’ll arrange the return at our cost and give you a refund, replacement or repair.

Some editions sell out and can’t be reprinted. If we can’t replace your print, we’ll refund you in full. See our Returns & Refunds Policy for full details.

Lost or late parcels

If your order hasn’t arrived within 7 days of dispatch in the UK, or 14 days elsewhere, please contact us and we’ll trace it. Your order is our responsibility until it’s delivered. If it’s lost, we’ll send a replacement if one is available, or refund you in full.

We’re not responsible for parcels lost because of an incorrect or incomplete address given at checkout, but we’ll help to trace them. If an address looks incomplete, we’ll contact you before dispatch.

If a parcel comes back to us because it couldn’t be delivered or wasn’t collected from the depot, we’ll contact you. We’ll charge our standard delivery rate to send it again.

Framed orders

Our frames are made to order, so please allow up to three weeks for framed prints to arrive.

If you change your mind, you can return framed artwork from our listings within 30 days of delivery, like any other item. Framed works need a courier, so we’ll arrange the collection and deduct its cost from your refund: up to £19.50, or £29.50 for extra-large framed prints. Bespoke framing made to your own choices can’t be returned because you’ve changed your mind, but it’s fully covered if it’s faulty or damaged.