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Orders placed before 1pm on Monday 21st December will arrive before Christmas Day. Further details here

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Free UK Delivery* On all orders over £70
30 Day Returns On all prints
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Puzzle – Barbican Conservatory

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£17.99

Puzzle – Barbican Conservatory

By Print Club London

£17.99
  • 500 piece Artist Edition puzzle
  • Includes cotton drawstring bag for puzzle pieces
  • Made with recycled board
  • Made in collaboration with Luckies

*This puzzle is on pre-order and will available for delivery from the 1st week of December. Barbican Conservatory by Lucille Clerc / BASED ON ORIGINAL ARTWORK Lucille Clerc is a French, London-based illustrator whose work is mainly handcrafted, from drawing to printing. She set up her studio at Print Club London after graduating from Central Saint Martins and works mainly within the field of editorial design and illustration. She has worked for prestigious clients including Fortnum & Mason and Farrow & Ball, as well as exhibiting her work across Europe.
  MORE AVAILABLE IN OTHER DESIGNS.

Delivery

 

UK DELIVERY

DELIVERY IS FREE ON ALL ORDERS OVER £70.00.

ORDERS UNDER £70.00 WILL BE CHARGED A £9.50 SHIPPING FEE.

If a parcel is returned to us via DPD and delivery has to be attempted for a second time you will need to pay the delivery fee of £9.50. Delivery is only free on orders over £70 on the first delivery attempt.

UK items will be sent via DPD/Royal Mail with next day delivery and the relevant level of insurance and proof of purchase. For large or heavy items or parcels we may use UPS. In this case we will contact you beforehand to arrange a suitable delivery date.

We aim to have all unframed print orders delivered within 3 working days.

In some cases where items are made to order, delivery may take longer than usual. Please bear in mind most items are handmade one-offs or from small editions so we may sell out of certain items at particularly busy periods. In this case we will advise you of a delivery date.

Please get in touch if you require a parcel to arrive by a certain date: [email protected]

 

INTERNATIONAL DELIVERY

Shipping to non UK countries will be sent via UK Mail overseas parcel services. Insurance will be obtained for goods.

Please note that shipment to non UK countries may be subject to import duties and tax. Additional charges must be paid by the customer. Print Club London has no control over these charges and bears no responsibility.

Please get in touch if you require a parcel to arrive by a certain date: [email protected]

Framed artwork cannot be shipped internationally.

If you wish to return any artwork you are responsible for returning the print on a tracked service. Once the artwork has been received we will issue you a refund minus the original shipping fee.

For full international delivery charges please see table below:

 

Delivery Destination Price Countries
UK Free on orders over £70 (£9 if under £70)
USA £22
Europe Zone 1 (by road) £15 Austria, Belgium, Germany, Luxembourg, and Netherlands
Europe Zone 2 (by road) £20 Czech Republic, France, Hungary, Italy, Monaco, Slovakia and Slovenia
Rest of Europe £40
Australia, New Zealand, China, Hong Kong, Singapore and Japan £45
Rest of World £60

 

LOCAL COLLECTIONS

If you’re local to us, you might like to opt for ‘local pick up‘ at the online check out. This refers to collection from the Print Club Studio address. We’re open from 9am-6pm, Monday-Friday. If you’d like to see other prints while you’re here that’s great, simply advise our studio assistant in advance via email to: [email protected] or call us on 0207 254 9028

**Please do let us know if you would like to collect your print on the same day or following day from the time you placed the order, so we can get everything prepared for you**

 

BREAKAGES & DAMAGED ITEMS

If any item arrives damaged please contact us immediately and keep the item and packaging used. Please photograph the damaged item and email us, we will discuss options: [email protected]. A replacement will be dispatched after we have either received the damaged item or after advice from Interlink Express. Please wait for our instructions before returning the item to us.

For faulty items please return the goods to us within 14 days with receipt. We will offer a replacement or refund the cost of the item. In some cases the print you purchased may no longer be available as once an edition is sold out it cannot be reproduced. If this is the case you will be refunded.

 

LOST ITEMS

If your item does not arrive within 7 days of dispatch for UK and 14 days for rest of the world, please contact us in case delivery has been delayed.

Items returned to us by the postal service marked as not called for or unclaimed by the receiver will require additional postage costs to be paid before we can resend.

We cannot be held responsible if a parcel has gone missing due to the postal address being filled in incorrectly or missing important information. However, if we notice the address is incomplete, we will contact you before dispatch.

Risk of loss passes to you once the item has been passed to the carrier (Royal Mail or UPS).

For any missing items or issue with delivery you have 28 days with which to contact us to discuss. After this point we cannot refund or replace the missing items.

 

FRAMED ORDERS

All of our frames are made to order, when purchasing please note that framed prints can take up to two weeks to arrive from the date of purchase.

*On all orders over £70.

All deliveries are fully insured.

Unframed print will be with you within 3 working days.

Framed prints can take up to 2 weeks.

International delivery is available. Please see details.

Further Details

Returns for items in perfect condition can be made within 30 days of your initial order. If you wish to make a return you must inform us in writing by email or letter within 30 days of making your order. When making a return you must send the item using recorded delivery and with appropriate insurance as we will not be held responsible for items missing or damaged and ensure the same tube is used to return the item.

You will be given the option of an exchange or we will refund your payment minus postage. We aim to reimburse you within 14 working days. Items made to order are not subject to returns. For example, any artwork printed to order will be non-returnable. Due to monitor settings colours may vary slightly from the colours you see on screen. However if large variations occur we will advise before shipment.

Damaged items must be notified with 10 days of receiving the artwork. After this point we cannot offer a refund or replacement.

Please note framed items are non-refundable. We offer a discretionary 2 months on framed artwork warranty.

IF YOU RETURN A PRINT YOU WILL BE CHARGED THE SHIPPING FEE OF £9.50 AND REFUNDED THE BALANCE OF YOUR ORDER. 

IF YOU EXCHANGE A PRINT YOU WILL BE CHARGED £9.50 FOR THE SECOND ORDER. FREE DELIVERY IS ON 1ST ORDERS.

IF THE PRINT ARRIVES DAMAGED AND YOU NEED TO RETURN IT TO US PLEASE ADVISE US FIRST AND THEN SEND IT VIA 2ND CLASS SIGNED FOR. The maximum we will cover for return shipment is £4.00 for 2nd class signed for UK and £20 for international.

Please note these terms and conditions refer to the Online Shop only.

If you order a print for collection but fail to collect we can hold the print for 6 months after which time it will be returned to the artist and no refund will be given. Any artwork not collected within 30 days of the initial order is not eligible for a refund.

If you want to return a print after 30 days it is the galleries discretion to refund or offer a credit note. We do not offer refund on all extended returns.

*If you purchase a print as a Christmas gift between 1st – 31st December, we will extend our usual return policy until the 14th January. However any prints bought prior won’t be eligible for a refund or exchange. This is due to the fact that we have to pay the artists for your purchase.*

If you’re not happy with your artwork, simply return it to us within 30 days of delivery.

Framed Prints are non – refundable.

Returns Policy
Added to bag Your product will be added to bag for 30 minutes

*On all orders over £70.

All deliveries are fully insured.

Unframed print will be with you within 3 working days.

Framed prints can take up to 2 weeks.

International delivery is available. Please see details.

If you’re not happy with your artwork, simply return it to us within 30 days of delivery.

Framed Prints are non – refundable.